Below FAQ are some common concerns of our clients before purchasing the Rugs.
If you have other questions, please just send it to info@getmyrugs.com.

No currently we are not customizing Rugs. we are only dealing in standard sizes.

Currently we are only delivering in USA.

There are some easy step which u can use to keep your rug clean and long lasting

  • Vacuum rugs twice a week to avoid and reduce the amount of dust and dirt.
  • Avoid food spill and gently clean as much solid material as you can with the help of spoon or tissue paper.
  • Always use a spot remover to avoid any spot or patches on the rugs.
  • Always avoid heavy furniture dents on the rugs by using hand, comb or hair brush.
  • Try to use a doormat to avoid heavy dust and dirt entry at your home.

No we only sell online. we don't have any physical store.

No, we don't recommend to machine wash our rugs, we always advice to either vacume it regularly or go for a professional cleaning twice in a year. While many people have had good results using cold water and gentle wash cycle when washing rugs in their machines, but we do not recommend it. When a rug is wet it becomes very heavy and could damage your machine. If you hang a wet rug up to dry it could lose its shape and it cannot be restored. If your rug becomes wet it should be dried flat in a well ventilated area, turned over often, and kept out of direct sunlight

Life of a rug depends on many factors like, which rug you are using and where you are using it. Some rugs last upto 20 or even more than that when you use them properly.

No, Currently we don't have such facility but we will save your details and will let you know whenever we will come up with this feature.

We only sell rugs we don't provide any free services with the rugs.

No you don't have to buy any additional rug pad with our rugs as our rugs have enough backing to prevent them from any sliding when you walk around.

Currently we don't have any tie up with any promotional website.

Yes our website is 100% secure.

we are using stripe as a payment gateway and they are very secure.

No we only Manufacture and sell rugs we don't repair rugs.

These are rugs that have their pile injected into a backing material, which is itself then bonded to a secondary backing made of a woven hessian weave or a man made alternative to provide stability. The pile is often sheared in order to achieve different textures. This is the most common method of manufacturing of domestic rugs for floor covering purposes in the world.

"On a knotted pile rug (formally, a "supplementary weft cut-loop pile" rug), the structural weft threads alternate with a supplementary weft that rises at right angles to the surface of the weave. This supplementary weft is attached to the warp by one of three knot types (see below), such as shag rug which was popular in the 1970s, to form the pile or nap of the rug. Knotting by hand is most prevalent in oriental rugs and rugs. Kashmir rugs are also hand-knotted. Pile rugs, like flat rugs, can be woven on a loom. Both vertical and horizontal looms have been used in the production of European and oriental rugs. The warp threads are set up on the frame of the loom before weaving begins. A number of weavers may work together on the same rug. A row of knots is completed and cut. The knots are secured with (usually one to four) rows of weft. The warp in woven rug is usually cotton and the weft is jute.[citation needed] There are several styles of knotting, but the two main types of knot are the symmetrical (also called Turkish or Ghiordes) and asymmetrical (also called Persian or Senna). Contemporary centres of knotted rug production are: Lahore and Peshawar (Pakistan), Kashmir (India / Pakistan), Mirzapur, Bhadohi, Tabriz (Iran), Afghanistan, Armenia, Azerbaijan, Turkey, Northern Africa, Nepal, Spain, Turkmenistan, and Tibet. The importance of rugs in the culture of Turkmenistan is such that the national flag features a vertical red stripe near the hoist side, containing five rug guls (designs used in producing rugs). Kashmir is known for hand knotted rugs of silk or wool. Child labour has often been used in Asia for hand knotting rugs. The Good Weave labelling scheme used throughout Europe and North America assures that child labour has not been used: importers pay for the labels, and the revenue collected is used to monitor centres of production and educate previously exploited children."

While the name suggested handloom rugs are Hand crafted rugs which uses high quality material, style and style by a skilled weaver by the help of loom. Hand weaving loom rugs are economical and come in very excellent quality and they are incredibly ease to clean as well. Best use in living and study rooms to make it more attractive.

No we only deal in rugs.

We use this term to describe the state of being the only one means now this rug is only having one color one size available.

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